"Airtel is so fraudulent, they hide our internet usage so they can charge us more illegally, then close tickets without fixing a damn thing!"
Arnab Banerjee, a premium Airtel Black customer paying over ₹2400 monthly for five connections, including broadband, has been plunged into a data black hole. For more than 24 days, the Airtel Thanks app has mysteriously refused to display his Xstream Fiber usage data. After opening SR 11026968232 on March 19, 2026, with a promise of 24-hour resolution, Airtel's 'solution' was to simply create and then magically close multiple tickets, leaving Arnab's data usage invisible and his bill perpetually suspicious. This 'shittiest and fraud' service has pushed Arnab to plan a gradual exit from Airtel, lamenting the lack of regulatory oversight as he faces potential overcharges from a company seemingly dedicated to digital obfuscation.
Evidence on Record
Screenshots of ticket closures, specific SR number (11026968232), Airtel Xstream Fiber ID (033102879876_dsl), dates (March 19, 2026, April 4, 2026), and a forwarded email from Airtel.