"My Airtel 5G, two days after recharge, is delivering 339 B/s, and their app says my *previous* complaint will take 15 days to resolve, which is half my recharge period."
Aditya Mandal's prepaid Airtel 5G connection, freshly recharged just two days ago, has decided to identify as a 2G network, generously delivering a blistering 339 B/s, as meticulously captured in his attached screenshot. When attempting to report this groundbreaking regression, the Airtel app, in its infinite wisdom, informed him that his *previous* complaint, a testament to Airtel's commitment to speedy resolutions, will take a glorious 15 days to resolve. That's half the validity of his *current* recharge. So, while his '5G' crawls, his ability to even complain about it is indefinitely suspended, trapped in Airtel's patented complaint resolution limbo. The provided screenshot shows the abysmal 339 B/s speed on his 5G network, proving his plight.
Evidence on Record
Screenshot of the Airtel mobile application showing '339 B/s' network speed on a 5G connection, alongside an empty chat support interface, indicating an inability to initiate a new complaint due to an existing, unresolved one.